When it comes to artificial intelligence (AI) and human risk management (HRM), not all AI is created equal.
You need an approach to AI that demonstrably enhances your security posture, integrates seamlessly with your existing processes and operates as an extension of your team. AI should be in service of a larger goal rather than exist for its own sake.
We’re talking benefits, not just features. An established history of innovation, not capabilities that are too little, too late.
KnowBe4 has been leading the way in AI for more than a decade, and we’re not slowing down.
The Emerging AI Threat
Since 2022, we've witnessed a staggering 1,265% increase in phishing attacks, largely driven by cybercriminals weaponizing AI technology. The KnowBe4 2025 Phishing Threat Trends Report reveals that 92% of polymorphic attacks now utilize AI to achieve unprecedented scale and effectiveness.
According to a report from LastPass, more than 95% of cybersecurity professionals believe AI-generated content makes phishing detection more challenging. This technological advancement in the hands of bad actors has created a new breed of highly convincing social engineering attacks that one-size-fits-all security awareness training struggles to combat.
In the cybersecurity arms race, KnowBe4's AI not only predicts and prevents threats but also turns your workforce into informed defenders of their digital domain. KnowBe4’s approach to HRM preemptively empower organizations to thwart cyber threats by cultivating a deeply rooted security culture.
Charting the AI Difference
AI is accelerating cyber threats at an alarming rate. You need it on your side to help fight back.
KnowBe4 has forged an entire ecosystem of advanced AI technologies seamlessly integrated into our comprehensive Human Risk Management platform, HRM+. Here’s what HRM+ stands out:
- Proven ROI and Time Efficiency: ROI between 362% and 650% delivered in the first year, with one customer cutting down report creation from 80 hours to just 40 minutes
- Dramatic Risk Reduction: Our users report a phenomenal decrease in susceptibility to phishing attacks, from 36% to 6% in one year. That's an 83% reduction in risk
- Financial Benefits and Insurance Savings: Demonstrable savings on cyber insurance premiums are another tangible benefit, with reductions of up to 20% upon using KnowBe4's platform
Deep-Dive into KnowBe4’s Superior AI Ecosystem
KnowBe4's real-world impact resonates across industries as a trusted provider of an adaptive, cutting-edge cybersecurity platform that outperforms the competition in every parameter of risk management and user engagement. Here’s what we’re talking about:
- Proven Scalability: AI is one thing, scaling it reliably across millions of users isn't. We've done this before, at global scale, with enterprise resilience
- Superior Training Data: Our agents are trained on over a decade of real-world behavioral data from 13+ million users across 70,000+ organizations worldwide
- Battle-Tested AI: Not a demo toy, it's production-ready and delivering measurable outcomes with documented 83% reduction in Phish-prone™ Percentage within 12 months
- Risk-Based Intelligence: All our AI decisions are based on reducing the Risk Score of the user through SmartRisk Agent™
- Comprehensive Platform Integration: We leverage intelligence across our entire HRM+ platform. We're a cybersecurity company, not just a training company
- Multi-Agent Architecture: Unlike competitors’ single-purpose AI tools, our suite of specialized AI agents work in symphony to address different aspects of human risk management. This means less work for you while still delivering on vital risk reduction responsibilities
- Human-AI Collaboration: There’s no artificial intelligence without human intelligence. Our AI works as an extension of your team and follows your guidelines and configurability to make the decisions on behalf of your organization
- Continuous Learning Loop: Our AI creates a virtuous cycle where each user interaction improves the system's effectiveness, making it smarter over time unlike static rule-based offerings
- Transparent Decision-Making: Unlike competitors’ black-box AI, our AI provides clear explanations for its recommendations, building trust with users and administrators alike
- Measurable ROI: Our AI feeds into multi-dimensional reporting to showcase the ROI of organizations’ security initiatives, showcasing how they are enhancing their overall risk posture and reducing the risk of a breach